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Global Software Company

Business Challenge

A global software company facing challenges in securely managing remote devices and enforcing access control across multiple locations. Limitations in  Jump Cloud’s MDM hindered centralized device management, security policy enforcement, and compliance monitoring. Additionally, the absence of a robust MFA solution increased the risks of unauthorized access and data breaches. To address these issues, the company transitioned to Meraki MDM for enhanced device visibility and management and Cisco Duo for stronger authentication security, ensuring improved access control, compliance, and operational efficiency.
Technology Utilized
    • Meraki MDM delivers centralized over-the-air device management, secure BYOD support, policy enforcement, remote troubleshooting, tracking, and automated provisioning via one dashboard.
    • Cisco Duo – Secure MFA with online & offline access
    • Duo Mobile APP–Seamless authentication

Transformation

ROX Hi-Tech executed a security and device management transformation to enhance the efficiency of its remote workforce. The process began with the deployment of Meraki MDM, enabling centralised device management and policy enforcement for improved visibility and control. Cisco Duo was then installed onMac devices, integrating multi-actor authentication (MFA) via the Duo Mobile app to provide secure authentication through online and offline codes. This transformation ensured stronger security, seamless access control, and enhanced compliance, enabling efficient management of a globally distributed workforce.

The Results

  • Enhanced Security – Stronger access control with MFA.
  • Centralized Management – Streamlined device monitoring.
  • Authentication – Secure login with online and offline access
  • Efficient Remote Workforce – Improved compliance and control

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