Employee Expense Reimbursement

Business Challenge

A global automotive systems and components manufacturer, specializing in designing, developing, and supplying mission-critical solutions to OEMs, faced significant challenges with its Employee Expense Reimbursement process. The manual nature of the system led to delays in processing payments, consuming valuable time for the finance team and increasing the risk of human errors. These inefficiencies not only impacted operational productivity but also affected employee satisfaction due to delayed reimbursements.

Technology Utilized

Blue Prism Digital Worker
SAP
Native Employee Expense Application

Transformation

To address the client’s challenges, ROX Hi-Tech’s Intelligent Automation team analyzed the Employee Expense Reimbursement process and identified tasks suitable for automation. A digital worker was implemented to seamlessly transfer expense data from the employee portal to SAP upon submission and update the portal once payments were processed. Automation reduced processing time from 2-3 weeks to just 2-3 days, significantly improving employee satisfaction and easing the finance team’s workload. Additionally, the solution eliminated human errors, ensuring accuracy and efficiency in the process.

The Results

Eliminated 90-100% of human errors in data entry and calculations.
Increased employee satisfaction rates by 50-70% due to faster payments.
Enhanced policy compliance by 85-95% with automated rule enforcement.
Reduced fraudulent or duplicate claims by 70-90% using AI-driven validation.
Reduced manual workload by 60-80%, allowing teams to focus on strategic tasks.
Reduced service delays by 40-60%, improving customer satisfaction.

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Employee Expense Reimbursement

Business Challenge

Technology Utilized

Transformation

The Results

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